Cookies Policy (UK) – EyeSurgeryClinic.co.uk

Learn how we use cookies and similar technologies on EyeSurgeryClinic.co.uk to keep the site secure, improve performance, and help you book private eye surgery appointments. Manage your choices at any time.

  • Clear, UK-focused explanation of cookie types and purposes
  • Control optional cookies (analytics & marketing) and keep essential cookies
  • Request a copy of your preferences or ask questions via our form

This Cookies Policy applies to visitors in the United Kingdom. For how we handle personal data, see our Privacy Policy (linked below).

What are cookies?

Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They help a site remember information about your visit, such as your preferences, whether you’ve already seen certain messages, and how you navigate between pages.

On EyeSurgeryClinic.co.uk, cookies can help us:

  • Keep the website secure and functioning correctly
  • Understand which pages are most useful, so we can improve clarity and accessibility
  • Measure which appointment routes work best, so we can reduce friction for patients

We do not use cookies to make medical decisions. Cookies are about your website experience, not your clinical care.

UK legal context: We aim to comply with UK GDPR and the Privacy and Electronic Communications Regulations (PECR). Where required, we ask for your consent before placing optional cookies (e.g., analytics or marketing).

Need to ask about cookies or book an appointment?

Use the form below to request a call-back, ask a question about cookie preferences, or schedule a consultation for cataract surgery, oculoplastics, or other eye procedures.

  • Private consultations
  • Clear next steps
  • UK-based support

Go to appointment form

Types of cookies we may use

Cookies can be categorised in different ways. Below are the common types you may encounter on healthcare and appointment-booking websites.

Essential (strictly necessary)

Used for core website functions such as page navigation, security, load balancing and consent management. Without these, the site may not work properly.

Analytics (performance)

Help us understand how visitors use pages (e.g., most visited content, common drop-off points) so we can improve clarity and accessibility. These are optional.

Marketing (advertising)

Used to measure campaign performance and, in some cases, show relevant ads. We treat these as optional and subject to consent where required.

Session vs persistent cookies

Session cookies last until you close your browser. Persistent cookies remain for a set period or until deleted. Both can be used for consent and preference storage.

First-party vs third-party

First-party cookies are set by EyeSurgeryClinic.co.uk. Third-party cookies are set by other services (for example, analytics providers) and may involve data sharing subject to your settings.

How to control cookies

You can control cookies in two main ways: through our cookie banner (where available) and through your browser settings. Blocking some cookies may affect how parts of the website function.

  1. Check for our cookie banner.
    If present, use it to accept or reject optional cookie categories. Your selection may be stored by an essential preference cookie.
  2. Use your browser settings.
    Most browsers let you delete existing cookies and block future cookies. Look for settings relating to “Privacy”, “Site data”, or “Cookies”.
  3. Consider blocking third-party cookies.
    Some browsers can block third-party cookies by default, reducing cross-site tracking while keeping many first-party functions.
  4. Contact us if you need help.
    If you want a current, device-specific list of cookies or have accessibility concerns, use the form below.

Tip: Deleting cookies may sign you out of websites and reset preferences. If you’re comparing cataract surgery options or reading aftercare guidance, you may want to keep essential cookies enabled for a smoother experience.

Cookies FAQs

Do cookies store my medical information?

Cookies typically store technical identifiers and preferences, not clinical records. If you submit an enquiry, that information is handled through our secure systems and governed by our Privacy Policy.

Can I book an appointment if I reject optional cookies?

Yes. Essential cookies support basic site operation. Optional cookies are used for measurement and improvement rather than core booking access.

What happens if I block all cookies?

Some features may not work correctly (for example, remembering preferences). If you experience issues, allow essential cookies or try a different browser configuration.

How often is this policy updated?

We review our legal pages when we change providers, add new measurement tools, or update our compliance approach under UK GDPR/PECR. Check this page periodically for changes.

Schedule an appointment or ask a cookies question

If you’d like help understanding cookie choices, want a current cookie list, or you’re ready to discuss private eye surgery (including cataract surgery and oculoplastics), complete the form and our team will respond.

What to include

  • Your preferred contact method and availability
  • Your postcode (helps us guide you to the most relevant options)
  • Any accessibility needs for reading or using the site

Privacy: Please avoid sharing detailed medical history in this web form. We’ll collect appropriate information securely during your consultation.

Appointment request form

Review cookies info

By submitting, you consent to be contacted about your enquiry. For details on how we use your data, please review our Privacy Policy.

Why we take cookie compliance seriously

As a private eye surgery clinic, we recognise that trust is essential. Clear cookie controls help you understand what happens when you browse our information about cataract surgery, oculoplastics and other procedures.

Transparency

We explain what cookies do and which categories are optional, so you can decide what you’re comfortable with.

Control

You can reject optional cookies and still access core content and contact routes, including appointment enquiries.

Accessibility & performance

Responsible measurement helps us improve readability, speed and user journeys—important when patients are researching treatments.

Trust indicators

When you browse our site or submit an enquiry, we focus on privacy-by-design and straightforward communication.

Patient feedback themes

  • Clear explanations and unhurried consultations
  • Helpful admin support from initial enquiry to aftercare
  • Professional, discreet service expected of a private clinic

What we commit to

  • No confusing cookie language—plain English where possible
  • Optional cookies treated as optional
  • Practical routes to change settings or ask for help

Need written confirmation of your cookie preference options? Submit a request via the appointment form and mention “cookies”.

Ready to book a private eye consultation?

Whether you’re exploring cataract surgery, oculoplastics, or another procedure, we’ll guide you through the next step. Optional cookies are your choice; care and clarity are our priority.

Complete the appointment form Review cookie preferences

Legal page: Cookies. For personal data handling, please also review our Privacy Policy.

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Updated on 13 Mar 2026