Book a free online consultation with an eye surgeon
Speak to our private UK eye surgery team from home. Tell us your symptoms or diagnosis and we’ll guide you on next steps for cataract surgery, oculoplastics (eyelids), and other specialist procedures.
- Free, confidential video or phone appointment
- Clear guidance on suitability, timelines, and what to expect
- Fast access to private diagnostics and surgery appointments
- UK-based clinicians experienced in cataract & eyelid procedures
No obligation. If you proceed, we’ll explain likely investigations and fees before you book anything in person.
Request your free online consultation
Complete the form and our team will contact you to arrange a convenient time. You can choose a video consultation or phone call. If you have a referral letter or recent prescription, you can mention it in your message.
Good to know: an online consultation is the quickest way to understand whether you’re likely to be suitable for private cataract surgery, eyelid surgery (oculoplastics), or another procedure.
- We’ll discuss your symptoms, visual goals, and medical history
- We’ll explain what tests are normally needed in clinic
- You’ll receive clear next steps (with no pressure to proceed)
Prefer to plan before you enquire?
See how the online consultation works, what we cover for cataracts and eyelid concerns, and answers to common questions in our FAQs.
What you’ll get from a free online consultation
Our online consultations are designed for people in the UK who want expert guidance before arranging a private in-clinic assessment. We focus on practical, safe next steps.
A clear plan
We explain what investigations are typically needed (for example, measurements for lens selection in cataract surgery or eyelid examination for oculoplastics) and how long the pathway usually takes.
Suitability guidance
We’ll discuss your symptoms, general health, and goals to help you understand if private treatment is likely to be appropriate—and when it may not be.
Answers in plain English
Ask about recovery, risks, driving, work, anaesthetic options, and aftercare. If something sounds urgent, we’ll advise you on safe, immediate options.
How the online consultation works
We keep the process straightforward, with careful signposting if you need an in-person examination or urgent care.
- Send your request: Complete the form above with a short description of your concern.
- Choose phone or video: We’ll arrange a time that suits you, including around work and caring commitments when possible.
- Clinical discussion: We review symptoms, history, and what you want to achieve (for example, clearer vision for driving or improved eyelid comfort/appearance).
- Next steps & booking: If appropriate, we’ll outline the recommended in-clinic tests and how to proceed to a private appointment.
- After your call: You’ll know what to do next, what to bring, and what questions to ask at your in-person assessment.
Safety note: An online consultation does not replace an eye examination. If you have sudden vision loss, severe eye pain, new flashes/floaters, or a curtain/shadow in vision, seek urgent assessment via NHS 111, your local A&E, or an emergency eye clinic.
What we can advise on online
If you’re considering private eye surgery in the UK, we can help you understand the usual pathway and whether a clinic assessment is likely to be worthwhile.
Cataract surgery
Discuss symptoms such as blurred vision, glare at night, difficulty reading, or colours looking faded. We’ll explain typical pre-op tests (including eye measurements) and lens options to discuss in clinic.
- Understanding when cataract surgery is recommended
- What to expect on the day and during recovery
- How private timelines compare to waiting
Oculoplastics (eyelid procedures)
Talk to us about droopy eyelids (ptosis), heavy upper lids, watery eyes, eyelid lumps, turning in/out of the eyelid, or concerns affecting comfort and vision.
- Functional vs cosmetic considerations
- Scarring, healing times, and aftercare
- When an examination is essential before advice
Not sure what you need? That’s common. Use the form to describe your symptoms—our team can help route you to the right specialist.
Online consultation vs in-clinic assessment
An online consultation is an efficient first step, but it’s important to understand what can (and can’t) be confirmed without examining your eyes.
| What we cover | Online consultation | In-clinic assessment |
|---|---|---|
| Discuss symptoms, goals, medical history | Yes | Yes |
| Explain likely diagnosis and treatment pathway | Guidance | Confirmed after exam/tests |
| Eye measurements and imaging (where needed) | No | Yes |
| Surgical suitability and personalised plan | Initial indication | Yes |
| Opportunity to book next appointment | Yes | Yes |
If you already have test results (for example, an optometrist letter or diagnosis), mention it in your enquiry. We can use that information to make your online consultation more productive.
Who is a good fit for a free online consultation?
You’ll usually benefit if you…
- Have been told you have cataracts, or suspect cataracts due to glare/blur
- Have eyelid concerns such as drooping lids, irritation, watery eyes or lumps
- Want a private pathway with clear timelines and guidance
- Would like to understand what tests are needed before surgery
You should seek urgent care if you…
- Have sudden vision loss, severe pain, new flashes/floaters, or a curtain in vision
- Have a new eye injury or chemical exposure
- Have a red eye with significant pain or light sensitivity
- Are worried you may have an emergency eye condition
In these cases, contact NHS 111, your GP, or attend A&E / an emergency eye clinic.
Common questions to ask in your online consultation
For cataracts
- Is cataract surgery likely to improve my day-to-day vision?
- What tests do I need before surgery?
- How long is recovery and when can I drive?
For eyelids
- Is this a functional problem or primarily cosmetic?
- What does healing look like in the first 2 weeks?
- When should I be concerned about an eyelid lump?
Practicalities
- What’s the likely timeline from assessment to treatment?
- Do I need someone to accompany me?
- What are the next steps if I decide to proceed?
FAQs: free online consultations
Is the online consultation really free?
Yes. Your initial online consultation is free of charge and there is no obligation to proceed. If an in-clinic assessment is recommended, we will explain what it involves before you book.
Can you diagnose me online?
We can provide informed guidance based on your history and symptoms, but many eye conditions require examination and tests. We’ll be clear about what can be confirmed only in clinic.
Do I need a referral?
A referral is not always required for private care. If you have a letter from your optometrist or GP, it can help—feel free to mention it in your message.
How quickly can I be seen?
Private appointments are often available sooner than waiting for routine pathways. Availability depends on clinical urgency, location, and the tests needed. We’ll offer the earliest suitable options after your enquiry.
Is my information confidential?
Yes. Your enquiry is handled confidentially. Only information needed to respond to your request and arrange care will be used.
What should I prepare before the call?
If you can, note your current glasses/contact lens prescription, any diagnoses (such as cataracts), your medications, and how symptoms affect daily life (driving, reading, screens). If you’ve had previous eye surgery, mention it.
Why patients choose a private online consultation
People often contact us when they want clarity, faster access, and a calm explanation of options.
“Clear, reassuring and practical.”
“I didn’t know whether my symptoms were cataracts or just my glasses. The consultation explained what tests I’d need and what the next steps would be.”
Private patient (UK)
“Helped me decide what to do next.”
“I had a droopy eyelid and wasn’t sure if surgery was needed. I got a straightforward explanation and booked an assessment knowing what to expect.”
Oculoplastics enquiry (UK)
“Efficient and professional.”
“The team arranged a call quickly and explained timelines. I felt informed and in control of the decision.”
Cataract pathway (UK)
Trust & clinical standards: Our clinicians follow recognised UK clinical governance standards. Any treatment recommendations are made only after appropriate assessment and testing.
Ready to get expert guidance?
Book your free online consultation and get a clear, UK-based plan for next steps—whether you’re considering private cataract surgery, eyelid surgery, or another eye procedure.
If you’re not sure what to write, simply tell us what’s bothering you and how long it has been happening.
In a hurry?
- Most patients complete the form in under 2 minutes
- Choose phone or video
- No obligation to book surgery
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