Sending the form takes about a minute. We pass your enquiry to a partner clinic group that covers your postcode and the treatment you ask about, and that clinic contacts you directly. We do not give medical advice or hold consultations ourselves, and each clinic sets its own consultation fee.
Send your enquiry
Tell us what you need and where you live. If you have a referral letter, a recent prescription or test results, mention them in your message.
How it works
We are paid by the clinics we introduce patients to, never by patients. How we get paid explains this in full.
1. Send the form
Tell us what you need, in your own words, and give your postcode.
2. We pass it to a partner clinic
We match your enquiry to a partner clinic group by treatment and location, and pass it on.
3. The clinic contacts you
The clinic gets in touch by phone or email to arrange a consultation. How soon depends on the clinic.
4. Your consultation
Your consultation is with the clinic’s own consultant. Ask the clinic to confirm its consultation fee before you book, and ask for a written quote for any treatment.
Where the partner clinics are. Sapphire Eye Care has clinics in Berkshire, Surrey, Hampshire, Dorset and Sussex. Blue Fin Vision has clinics in London, Hertfordshire and Essex. If neither covers your area or the treatment you need, we cannot pass your enquiry on and no clinic will contact you. Find your nearest clinic.
Safety note: an enquiry form is not an eye examination. If you have sudden vision loss, severe eye pain, new flashes or floaters, or a curtain or shadow in your vision, get an urgent opticians appointment or contact NHS 111. Call 999 or go to A&E in an emergency.
What a consultation costs
Each clinic sets its own consultation fees. From the partners’ published price lists:
- Sapphire Eye Care lists an initial consultation from £240, and an initial consultation with an OCT scan from £340.
- Blue Fin Vision lists its initial laser eye surgery consultation as free, and an initial cataract or lens replacement consultation at £325.
Ask the clinic to confirm its fee when it contacts you, and ask for a written quote before you agree to any treatment. Our price guides set out the partners’ published treatment prices.
What to put in your message
You do not need to know the name of the treatment. A few details help the clinic understand what you need:
- the problem or diagnosis, and which eye: cataracts, droopy or heavy eyelids, watery eyes, an eyelid lump, floaters
- whether an optician or GP has referred you, and any test results you hold
- previous eye surgery, and the eye drops or medicines you use
- whether you plan to pay yourself or use private medical insurance
Read more about cataract surgery and eyelid (oculoplastic) surgery before you enquire.
Not sure what you need? That’s common. Describe your symptoms in your own words in the form.
Go to the enquiry formFrequently asked questions
Enquiring through this site is free, and we never charge patients. The consultation itself is with the partner clinic, which sets its own fee. Sapphire Eye Care lists an initial consultation from £240. Blue Fin Vision lists its initial laser eye surgery consultation as free, and an initial cataract consultation at £325. Ask the clinic to confirm its fee before you book.
We match your enquiry to a partner clinic group by treatment and postcode, and pass it on. The clinic then contacts you directly to arrange a consultation. If no partner clinic covers your area or the treatment you need, we cannot pass your enquiry on and no clinic will contact you.
You do not need a referral to send an enquiry. Ask the clinic whether it needs one when it contacts you, and if you plan to use private medical insurance, check with your insurer first. If you have a referral letter, a recent prescription or test results, mention them in your message.
Sapphire Eye Care, with clinics in Berkshire, Surrey, Hampshire, Dorset and Sussex, and Blue Fin Vision, with clinics in London, Hertfordshire and Essex. See the clinic locations.
That depends on the clinic. We pass your enquiry on when you send it; appointment availability is set by each clinic, so ask when it contacts you. If your symptoms are urgent, do not wait for a reply: see the safety note above.
We use them only to pass your enquiry to a partner eye clinic so that it can contact you about your care, as set out in our privacy policy. We do not sell them to anyone else.