Cookie Policy (UK) – EyeSurgeryClinic.co.uk

What are cookies?

Cookies are small text files stored on your device (computer, smartphone or tablet) when you visit a website. They help the website remember information about your visit—such as your preferences and how you move through pages—so the site can work properly and improve over time.

Some cookies are strictly necessary to provide the service you request (for example, security and load balancing). Others help us understand how visitors use our site so we can improve usability and content. Where cookies are not strictly necessary, we use them in line with UK requirements.

How EyeSurgeryClinic.co.uk uses cookies

We use cookies to:

• Keep the site secure and reliable (e.g., protect forms, prevent abuse, and maintain performance).
• Remember your preferences (where applicable), such as choices that make the website easier to use.
• Measure and improve how the website performs, including which pages are most helpful for patients researching cataract surgery, oculoplastics, and other eye procedures.
• Support enquiries and bookings by ensuring the website and appointment request pathways work smoothly.

Your choices

You can manage cookies via your browser settings (see How to manage cookies). Some cookies may be essential to the site operating correctly; blocking them can impact site functionality such as form submission and page security.

Transparency

We explain what cookies are used for on our UK website so you can make informed choices—especially when using online enquiry forms.

Control

You can adjust browser settings and (where applicable) cookie preferences, including restricting non-essential cookies.

Better experience

Cookies can help us improve page speed, navigation, and content—supporting patients researching cataract surgery and oculoplastics.

Google Chrome

Settings ? Privacy and security ? Third-party cookies / Site data. You can block cookies and clear browsing data.

Apple Safari (macOS/iOS)

Settings/Preferences ? Privacy. You can prevent cross-site tracking and manage website data.

Microsoft Edge

Settings ? Cookies and site permissions ? Manage and delete cookies and site data.

Mozilla Firefox

Settings ? Privacy & Security. You can adjust Enhanced Tracking Protection and cookie settings.

What this means for you

• If you block third-party cookies, some embedded content may not load.
• Security tools may still run to protect the site and forms.
• Analytics may be reduced, which can limit our ability to improve user journeys.

Data protection note

Where third-party services process data, they do so under their own policies and settings. We aim to select reputable providers and configure services in a privacy-conscious way where available.

Do cookies store my medical information?

Cookies are generally used for technical and measurement purposes. If you submit an enquiry, the information you type into a form is handled separately from cookies.

Can I book an appointment if I block cookies?

Often yes, but blocking strictly necessary cookies may prevent pages or forms from working correctly. If you run into issues, try allowing essential cookies or contact us via the form.

What are “session” cookies?

Session cookies last only while your browser is open and usually support core functions like navigation and security. They are removed when you close the browser.

How do I see which cookies are set?

Most browsers let you view cookies under site settings or developer tools. If you are unsure what a cookie is for, send us the cookie name via the enquiry form.

Clear patient communication

We aim to explain website policies in plain UK English so you can make informed choices while researching eye treatments.

Secure online enquiries

Security and reliability cookies can be essential for protecting enquiry forms and maintaining site performance.

Help when you need it

If anything is unclear—cookie consent, analytics, or browser settings—send us a message and we will respond.