Can I book directly without an optician referral?
Yes. Many patients come to us after noticing glare, blur or eyelid changes. If you have an optician report, bring it—if not, we’ll assess you and advise next steps.
How quickly can I be seen?
Availability varies by clinician and appointment type. Submit the form and we’ll offer the earliest suitable slots and explain any pre-assessment tests required.
Is cataract surgery painful?
Most patients describe pressure or mild discomfort rather than pain. Your surgeon will explain anaesthesia options and what you’ll feel during the procedure.
Are eyelid procedures purely cosmetic?
Not always. Drooping lids can reduce the visual field and eyelid malposition can cause irritation and watering. We’ll be clear about the medical vs aesthetic aspects and what outcome is realistic.
What if I’m not suitable for surgery?
We’ll explain why, outline alternatives (including monitoring), and advise if an NHS pathway or different specialist service is more appropriate.
Do you offer second opinions?
Yes. If you’ve been advised to have treatment elsewhere, we can review your situation, examine your eyes, and discuss whether the recommendation fits your goals and clinical picture.
Urgent symptoms: sudden loss of vision, severe pain, new flashes/floaters, or a shadow/curtain across vision should be treated as urgent. Use NHS 111 or attend A&E/your local eye casualty.